Thoughtful, Experience-Led Decontamination
Focused on long-term solutions that prevent problems from returning
At Pacific Decontamination Services, we specialize in situations that require more than a surface-level response. Mold, moisture intrusion, rodent contamination, odours, hoarding conditions, drug-contaminated properties, and unattended or sudden deaths are rarely isolated problems.
They are layered, interconnected issues—and if they aren't addressed properly, they often come back. That's why our approach centers on understanding, solving correctly, and preventing recurrence.
Thoughtful Assessment
We listen carefully and ask diagnostic questions to identify root causes, not just symptoms.
Experience-Led
Practical, experience-based recommendations tailored to your specific environment.
Prevention First
Long-term solutions that prevent problems from reoccurring, not just surface fixes.
Collaborative
We partner with trusted professionals to solve complex, interconnected issues.
We Start by Listening — Not Selling
Most projects begin with a 15–30 minute phone consultation, supported by photos and detailed discussion.
We understand the history and context of the issue, ask targeted diagnostic questions, and identify likely causes—not just visible symptoms.
Whether it involves suspected mold, persistent odours, rodent contamination, or sensitive situations, we take time to listen and explain what we're seeing and why.
Strategic Assessment of Mold
We perform professional mold testing when confirmation is appropriate or required—not automatically.
Testing is useful when the source is unclear, occupants have health concerns, or multiple causes exist.
However, when mold growth is visually obvious and clearly associated with moisture damage, we discuss investing that testing budget directly into proper decontamination and prevention.
We Own the Problem With You
We don't approach projects transactionally—we take ownership of the problem alongside you.
We explain what's happening, present clear options, help prioritize work in the correct sequence, and avoid unnecessary expenses.
Sometimes the best solution involves a staged approach, repairs before decontamination, or involving other professionals entirely.
Prevention is Central
Effective decontamination is only part of the solution. We spend time helping you understand how moisture, humidity, and airflow contribute to mold growth.
Prevention guidance includes moisture and humidity control strategies, ventilation improvements, leak identification, and building-envelope considerations.
Our recommendations are practical, experience-based, and tailored to your specific environment—not generic advice.
Sensitive Environments Require Discretion
We regularly work in emotionally, physically, or socially complex environments including hoarding homes, unattended death scenes, drug-contaminated properties, and severely neglected dwellings. These situations require discretion, empathy, and calm professionalism. We approach every site with respect, awareness of health risks, a methodical non-judgmental process, and clear communication.
We Work With the Best — Even When It's Not Us
Decontamination is our specialty—but it's often only one part of the overall solution. We regularly collaborate with professional deep-cleaning teams, restoration and repair contractors, qualified trades, and support organizations.
We partner with professionals for:
- Hoarding remediation
- Drug-contaminated properties requiring phased cleanup
- Odour issues tied to long-term occupancy
Odour Reduction Requires a Layer-by-Layer Strategy
Odour problems—especially in hoarding homes, drug houses, or long-occupied spaces—are rarely solved with a single treatment. Effective odour reduction typically requires:
Identify & Remove
Deep Clean
Improve Airflow
Targeted Neutralization
Certificate of Decontamination
Upon completion of qualifying decontamination services, we provide a Certificate of Decontamination confirming that the agreed-upon scope of work has been completed. This certificate is useful for property owners, landlords, tenants, property managers, real estate transactions, and peace of mind.
Our Commitment
We don't believe in pressure sales, blanket testing, or one-step solutions. We believe in:
Understanding the full situation
Respecting the people involved
Applying testing when it adds value
Solving problems in the correct sequence
Helping prevent the issue from coming back
If you're looking for a quick fix, we may not be the right fit.
If you want a professional who will listen, think critically, guide you through complex situations, and help prevent recurrence—we're here to help.
Ready to Get Started?
Call now to speak with someone, or schedule a free consultation.
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Common Questions
Learn more about our thoughtful approach to decontamination
Any questions?
We got you.
We understand that decontamination concerns can be overwhelming. Our expert team is here to answer your questions and guide you through the process with clarity and care.
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10+
Years Experience
1,600+
Properties Restored
100%
Satisfaction Rate
Licensed
& Certified